About us

Takalam [Arabic for ‘speak’] is an award-winning UAE based online counseling platform for mental well-being. Connecting individuals and organizations directly with professional counselors through a private and personalized digital experience using video, audio, and instant messaging on a highly secured platform.

Our mission is to promote a state of well-being and the pursuit of having a healthy mind by making online counseling available to anyone, anytime, and anywhere. We also aim to break the cultural stigma around mental health by creating awareness campaigns to create social impact for the benefit of the community.

Our values









The team

Khawla Hammad

Khawla Hammad

Founder & CEO

Khawla is the founder and CEO of Takalam L.T.D, an online counseling platform that supports mental well-being. Takalam was founded in early 2020 to ease access to mental health services in a convenient, private, and affordable way, catering to individuals and organizations in a one-stop-shop digital solution. Takalam’s mission is to promote a state of well-being and the pursuit of a healthy mind by breaking the cultural stigma around seeking mental health care and create a social impact for a greater community benefit.

Before devoting her work fulltime to Takalam, Khawla held several positions in various Abu Dhabi based government entities, including Emirates Foundation & twofour54 where she utilized her skills and expertise in Business Development, Strategic Partnerships, Media & Communications. She also worked as an independent consultant for startups between the UAE & the US while she was based in Washington DC. Khawla holds a Master’s degree in International Business from Georgetown University in Washington DC and a Bachelor’s degree in Media & Communication Sciences from Zayed University in Abu Dhabi.

Inas Shashieh

Inas Shashieh

Co-Founder & COO

Inas is a project management and leadership professional with over 20 years of experience. Inas has held senior executive roles in private and government entities in the UAE , as well as various USAID funded projects in Jordan serving local communities.

As soon as Inas graduated with honors from Princes Sumaya University in Amman, she realized her passion for utilizing technology to enhance peoples’ life. Her determination to combine it with solid management and leadership led her to become a certified project management professional (PMP) turning ideas and plans into tangible projects. Through her work, Inas has designed leadership training programs and led diverse teams and stakeholders to success.

When she is not working, Inas enjoys quality play time with her two children, long walks on the beach and a cup of special Arabic coffee.

Our story

We [the founders] launched Takalam after going through personal experiences during challenging times. We were dealing with depression and anxiety and had no convenient way to access professional support, mainly due to logistical limitations and reluctance due to cultural judgment. While this should not be the case for anyone in need of mental health support, we figured we were not the only ones. In fact, many individuals are on the same boat. Our aim became to find a convenient solution for this problem and create a social impact.

Our inspiration comes from our passion for helping others. We both had experiences working in philanthropic entities and had roles focused on community development.


John L. Habib

Pam King Sams

Talal Al Kaissi

Samy Al-Mubarak

Wasseem Abaza

Hanan Khalid

Rohit Mahji

Dr. Joanne Hands

Reema Bani Abbasi


Please call these numbers if this is an emergency: 999 for Police 998 for Ambulance